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Conversational Automation Platform

Convert conversations
into knowledge

From reasoning to knowing.

Design intelligent chatbots, connect your channels, and manage your clients — all from a single place, no coding required.

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Integrated modules

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Communication channels

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Node types

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Variable capture methods

The complete platform

Everything you need
in one place

bruknow integrates all conversational automation modules so you can manage your business without switching tools.

🔀
Chatflows

Visual conversation flow builder with draggable nodes. Design conversational experiences without a single line of code.

CORE
📱
Cross-platform Channels

WhatsApp Business, Web Chat, SMS, and Email — a single flow logic active across all channels simultaneously.

MULTI-CHANNEL
🤖
AI Assistants

Chatbots powered by GPT-4o. Upload documents and the assistant responds with your information, featuring real-time streaming.

OPENAI
👤
Live Agents

Transfer conversations from the bot to human operators. Agents see the full history and captured variables.

REAL-TIME
✉️
Email Service

Automated sending with customizable templates. Compatible with Gmail, Outlook, SendGrid, and custom SMTP.

SMTP
💬
SMS Service

Automated text messages via LabsMobile. Full support for Colombia and LATAM with dynamic variables.

SMS
🗃️
CRM — Client Management

Database that automatically populates with every conversation. Full history, captured variables, tags, and CSV/Excel export.

CRM
Visual Builder

The heart of
bruknow

The Flow Builder is a visual canvas where you design your chatbot's conversation by dragging and connecting nodes. No coding required.

💬
Message Node
Send text with dynamic variables {{nombre}}. Supports multiple response variants.
📋
Options Node
Interactive menu with buttons on WhatsApp. Each option connects to its own flow.
📝
Form Node
Collect multiple data points in one step. On WhatsApp, it turns into sequential questions.
Action Node
Trigger email, SMS, or webhooks in the background while the conversation continues.
Global Connections Variable System Regex & AI Intent Automatic Fallback
FLOW BUILDER — Node View
Welcome
Message · Entry Point
📋
Main Menu
Options · 4 branches
🧠
AI Capture
AI Extract · 5 variables
Email Action
Automated send with variables
👤
Live Agent
Transfer with full history
GLOBAL CONNECTIONS active from any node:
'menu' → Home 'agent' → Live agent 'help' → Support
AI

Seamless automation
powered by AI

bruknow — AI Extract in action
Hi, I'm your real estate assistant. What are you looking for?
I'm looking for a 3-bedroom apartment in Chapinero, 500 million, with parking
🧠 AI extracted automatically:
type
apartment
bedrooms
3
zone
Chapinero
budget
$500M
parking
true
var_type
boolean
I found 12 matching properties. Should I send the list to your email?
Artificial Intelligence

Extraction with
Native AI

Use AI to extract multiple variables from a single user message, in a completely natural way.

🏠 Real Estate Agent
Extracts type, bedrooms, zone, budget, and amenities from a single conversational message.
🍽️ Restaurant Reservations
Captures date, time, people, and preferences. If a required field is missing, the bot asks for it.
🛒 Lead Qualification
Detects product, budget, timeline, and decision-maker — all in one message.
GPT-4o / GPT-4o-mini Multi-turn tracking Required/optional fields
Multi-Channel

One flow,
all channels

Design the chatflow once and publish it across all your communication channels simultaneously.

📱
WhatsApp Business

Official integration with Meta and Twilio. Buttons, lists, and approved templates.

Official Meta API Interactive buttons Approved templates
💻
Web Chat

Embedded widget. Customize colors, logo, and title. Domain security.

Customizable widget Domain security Rich HTML
💬
SMS

Text messages via LabsMobile. Custom variables. Colombia support.

Native Colombia (+57) Variables in message Bulk messaging
✉️
Email

SMTP with Gmail, Outlook, SendGrid, or your own server. Dynamic HTML templates.

Multi-provider SMTP HTML Templates SendGrid / Gmail
Process

How does
bruknow
work?

1
Design your flow visually

Open the Flow Builder and drag nodes to the canvas. Connect a Message with Options, add AI capture, and tie it all together with configured connections.

2
Configure variables and actions

Define which data to capture (name, email, budget). Set up automated emails, SMS, and webhooks. Use {{variables}} in any message.

3
Test in real-time

Click ▶ Test and chat with your bot. Verify that variables are captured and actions execute correctly.

4
Publish to your channels

With one click, activate the flow on WhatsApp, your website, SMS, and Email. One flow, all channels, simultaneously.

5
Manage from the CRM

All users are automatically registered. Review history, captured variables, and metrics from the CRM dashboard.

Transparent pricing

The perfect plan
for your business

Start for free and scale when you need to. No contracts, no surprises.

Monthly
Yearly Save up to 20%
Free
Explore bruknow and build your first chatbot at no cost. Forever.
$0
Forever · no credit card
Includes
  • 1 chatbot · 20 nodes
  • 1 agent · 500 contacts
  • 100 conversations/month
  • 50K AI tokens/month
  • Embedded Web Chat
  • WhatsApp / SMS / Email
  • CRM & Analytics
Starter
For startups and small businesses looking to automate their communication.
$29
per month
$278/year · save 20%
Includes
  • 3 chatbots · 50 nodes
  • 2 agents · 2,000 contacts
  • 500 conversations/month
  • 200K AI tokens/month
  • Web Chat + WhatsApp
  • Email 500/month · SMS 100/month
  • Basic AI Assistant
  • Advanced CRM · API
Enterprise
For companies needing scale, customization, and dedicated support.
$199
per month
$1,910/year · save 20%
Everything in Pro, plus:
  • Chatbots unlimited
  • Agents & contacts unlimited
  • Conversations & tokens unlimited
  • Custom branding
  • Real-time translation
  • Telegram · AI Summary
  • SLA · 24/7 Support
Add-ons

Custom Add-ons

Extend your plan's limits by paying only for what you use. Available on paid plans.

👤
Extra Agent
Add an additional agent seat to your live support team.
$15/month per unit
🤖
Extra Bot
Create an additional chatflow beyond your current plan's limit.
$10/month per unit
🧠
+100K AI Tokens
Expand your monthly token quota for AI assistants and variable extraction.
$5/month per package
👥
+1,000 Contacts
Expand the CRM with 1,000 additional contacts in your database.
$8/month per package
📱
+500 WhatsApp
Pack of 500 additional outbound WhatsApp messages per month.
$12/month per package
💬
+500 SMS
Pack of 500 additional SMS messages for Colombia and LATAM.
$10/month per package
Contact Us

Ready to
get started?

Tell us about your project and we'll show you how bruknow can automate your communication and scale your business.

🚀
Custom Demo
We'll show you the platform adapted to your use case.
Response in less than 24h
Our team will contact you quickly.
🔧
Guided setup
We accompany you from the first chatflow to production.
🌎
LATAM Coverage
Spanish support, integration with Colombia and the entire region.
Get in touch with us!
🎉
Request sent!

Thank you for contacting us. Our team will respond in less than 24 hours with the details of your custom demo.

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Start today

Take your customer support
to the next level

bruknow has a free-forever plan and plans that scale with your business. No contracts, no surprises.