AI chatbots for WhatsApp, Instagram & Telegram
Always answers.
Bruknow is a no-code platform to build AI chatbots and automate customer conversations across WhatsApp, Instagram, Messenger, and Telegram — plus manage your sales pipeline, all from one place.
Everything you need
in one place
bruknow integrates all conversational automation modules so you can manage your business without switching tools.
Visual conversation flow builder with draggable nodes. Design conversational experiences without a single line of code.
WhatsApp Business, Web Chat, SMS, and Email — a single flow logic active across all channels simultaneously.
Chatbots powered by GPT-4o. Upload documents and the assistant responds with your information, featuring real-time streaming.
Transfer conversations from the bot to human operators. Agents see the full history and captured variables.
Automated sending with customizable templates. Compatible with Gmail, Outlook, SendGrid, and custom SMTP.
Automated text messages via LabsMobile. Full support for Colombia and LATAM with dynamic variables.
A landline or mobile number for your business. Your AI assistant answers, your team takes over from the browser or the app, and every call is recorded, transcribed and summarized in the CRM.
bruknow joins your Google Meet, Zoom, or Teams call as one more participant, records the transcript, and writes the summary the moment it ends. Meetings booked in the CRM can auto-join.
Database that automatically populates with every conversation. Full history, captured variables, tags, and CSV/Excel export.
The heart of
bruknow
The Flow Builder is a visual canvas where you design your chatbot's conversation by dragging and connecting nodes. No coding required.
Extraction with
Native AI
Use AI to extract multiple variables from a single user message, in a completely natural way.
One flow,
all channels
Design the chatflow once and publish it across all your communication channels simultaneously.
bruknow is a Tech Provider for the WhatsApp Business Platform. We onboard, verify and support your number directly with Meta — no reseller in between.
Keep answering from the WhatsApp Business app on your phone while bruknow runs the same number through the Cloud API. Replies from either side land in one inbox, and the bot steps aside the moment you take over.
Official integration with Meta and Twilio. Buttons, lists, and approved templates.
Full bot integration with inline buttons, media, and the exact same flow logic.
Answer your Facebook Page messages automatically with the same automated flow.
Automate your Instagram direct messages and turn followers into customers.
Embedded widget. Customize colors, logo, and title. Domain security.
Text messages via LabsMobile. Custom variables. Colombia support.
SMTP with Gmail, Outlook, SendGrid, or your own server. Dynamic HTML templates.
Your own landline or mobile number. The AI assistant answers with your flow and your team takes over.
Your business number,
answered by AI and your team
A real landline or mobile number for your business, inside bruknow. Your assistant picks up, your team takes over from the browser or the app, and every call ends up recorded, transcribed, summarized and saved on the customer's record.
The same flow you built for WhatsApp now talks on the phone: it greets, answers questions, captures data and books, then hands the call to a person when it should.
Every conversation is recorded and transcribed. When the call ends, AI writes a summary with key points and next steps and emails it to you.
The caller is matched to their contact, or a new one is created. The call, the summary and a link to the recording go on their timeline, next to their chats.
Everyone at once, one after another, round robin, or whoever has waited longest. Team members can transfer calls to each other.
Nobody free? The caller hears your greeting and leaves a message, saved as audio and text with the rest of the call history.
Place and answer calls, mute, put on hold with your own music, use the keypad and transfer, from the browser or the Android app.
Paste one line of code and your visitors can call you from the browser, with no phone and no number to dial. The call reaches your line like any other.
The Android app rings like a normal phone call. See the call log with recordings and summaries, dial from your contacts, and call back with one tap.
Every chat, every channel.
One native app.
Bruknow is a real native Android app, not a website in disguise. Messages from WhatsApp, Instagram Direct, Messenger and Telegram land in one inbox on your phone, with instant alerts so you never miss a lead.
How does
bruknow
work?
Open the Flow Builder and drag nodes to the canvas. Connect a Message with Options, add AI capture, and tie it all together with configured connections.
Define which data to capture (name, email, budget). Set up automated emails, SMS, and webhooks. Use {{variables}} in any message.
Click ▶ Test and chat with your bot. Verify that variables are captured and actions execute correctly.
With one click, activate the flow on WhatsApp, your website, SMS, and Email. One flow, all channels, simultaneously.
All users are automatically registered. Review history, captured variables, and metrics from the CRM dashboard.
The perfect plan
for your business
Start for free and scale when you need to. No contracts, no surprises.
- ✓ 1 chatbot · 20 nodes
- ✓ ∞ contacts
- ✓ 50 conversations/month
- ✓ 60K AI tokens/month
- ✓Web Chat
- ✓AI Assistant
- ✓ 1 chatbot · 25 nodes
- ✓ 1 agents · ∞ contacts
- ✓ 2K conversations/month
- ✓ 8M AI tokens/month
- ✓Web Chat
- ✓ WhatsApp · Email · SMS 250/mo
- ✓AI Assistant
-
✓
Basic support
4–5 meetings/month Implementation guidance. 4 to 5 working sessions a month where we review your setup, unblock you and show you how to build it — you keep your hands on the keyboard.
- ✓ 2 chatbots · 45 nodes
- ✓ 5 agents · ∞ contacts
- ✓ 4K conversations/month
- ✓ 24M AI tokens/month
- ✓Web Chat
- ✓ WhatsApp · Email · SMS 500/mo
- ✓AI Assistant
- ✓CRM & Analytics
-
✓
Advanced support
8–10 meetings/month Hybrid implementation. 8 to 10 working sessions a month: we build and develop part of your bot alongside your team, with advanced support for everything you build yourselves.
- ✓ 3 chatbots · unlimited nodes
- ✓ 10 agents · ∞ contacts
- ✓ 10K conversations/month
- ✓ 32M AI tokens/month
- ✓Web Chat
- ✓ WhatsApp · Email · SMS 1K/mo
- ✓ Voice Calling ∞
- ✓AI Assistant
- ✓CRM & Analytics
-
✓
Professional support
12–15 meetings/month We implement it for you. 12 to 15 working sessions a month: our team designs, builds and launches your bot end to end, and keeps improving it with you.
Custom Add-ons
Extend your plan's limits by paying only for what you use. Available on paid plans.
Ready to
get started?
Tell us about your project and we'll show you how bruknow can automate your communication and scale your business.
Thank you for contacting us. Our team will respond in less than 24 hours with the details of your custom demo.
Take your customer support
to the next level
bruknow has a free-forever plan and plans that scale with your business. No contracts, no surprises.