Conversational Automation Platform
Convert conversations
into knowledge
From reasoning to knowing.
Design intelligent chatbots, connect your channels, and manage your clients — all from a single place, no coding required.
0
Variable capture methods
The complete platform
Everything you need
in one place
bruknow integrates all conversational automation modules so you can manage your business without switching tools.
🔀
Chatflows
Visual conversation flow builder with draggable nodes. Design conversational experiences without a single line of code.
CORE
📱
Cross-platform Channels
WhatsApp Business, Web Chat, SMS, and Email — a single flow logic active across all channels simultaneously.
MULTI-CHANNEL
🤖
AI Assistants
Chatbots powered by GPT-4o. Upload documents and the assistant responds with your information, featuring real-time streaming.
OPENAI
👤
Live Agents
Transfer conversations from the bot to human operators. Agents see the full history and captured variables.
REAL-TIME
✉️
Email Service
Automated sending with customizable templates. Compatible with Gmail, Outlook, SendGrid, and custom SMTP.
SMTP
💬
SMS Service
Automated text messages via LabsMobile. Full support for Colombia and LATAM with dynamic variables.
SMS
🗃️
CRM — Client Management
Database that automatically populates with every conversation. Full history, captured variables, tags, and CSV/Excel export.
CRM
Visual Builder
The heart of
bruknow
The Flow Builder is a visual canvas where you design your chatbot's conversation by dragging and connecting nodes. No coding required.
💬Message Node
Send text with dynamic variables {{nombre}}. Supports multiple response variants.
📋Options Node
Interactive menu with buttons on WhatsApp. Each option connects to its own flow.
📝Form Node
Collect multiple data points in one step. On WhatsApp, it turns into sequential questions.
⚡Action Node
Trigger email, SMS, or webhooks in the background while the conversation continues.
Global Connections
Variable System
Regex & AI Intent
Automatic Fallback
FLOW BUILDER — Node View
★
Welcome
Message · Entry Point
📋
Main Menu
Options · 4 branches
🧠
AI Capture
AI Extract · 5 variables
⚡
Email Action
Automated send with variables
👤
Live Agent
Transfer with full history
GLOBAL CONNECTIONS active from any node:
'menu' → Home
'agent' → Live agent
'help' → Support
Seamless automation
powered by AI
bruknow — AI Extract in action
Hi, I'm your real estate assistant. What are you looking for?
I'm looking for a 3-bedroom apartment in Chapinero, 500 million, with parking
🧠 AI extracted automatically:
I found 12 matching properties. Should I send the list to your email?
Artificial Intelligence
Extraction with
Native AI
Use AI to extract multiple variables from a single user message, in a completely natural way.
🏠 Real Estate Agent
Extracts type, bedrooms, zone, budget, and amenities from a single conversational message.
🍽️ Restaurant Reservations
Captures date, time, people, and preferences. If a required field is missing, the bot asks for it.
🛒 Lead Qualification
Detects product, budget, timeline, and decision-maker — all in one message.
GPT-4o / GPT-4o-mini
Multi-turn tracking
Required/optional fields
Multi-Channel
One flow,
all channels
Design the chatflow once and publish it across all your communication channels simultaneously.
📱
WhatsApp Business
Official integration with Meta and Twilio. Buttons, lists, and approved templates.
Official Meta API
Interactive buttons
Approved templates
💻
Web Chat
Embedded widget. Customize colors, logo, and title. Domain security.
Customizable widget
Domain security
Rich HTML
💬
SMS
Text messages via LabsMobile. Custom variables. Colombia support.
Native Colombia (+57)
Variables in message
Bulk messaging
✉️
Email
SMTP with Gmail, Outlook, SendGrid, or your own server. Dynamic HTML templates.
Multi-provider SMTP
HTML Templates
SendGrid / Gmail
Process
How does
bruknow
work?
1
Design your flow visually
Open the Flow Builder and drag nodes to the canvas. Connect a Message with Options, add AI capture, and tie it all together with configured connections.
2
Configure variables and actions
Define which data to capture (name, email, budget). Set up automated emails, SMS, and webhooks. Use {{variables}} in any message.
3
Test in real-time
Click ▶ Test and chat with your bot. Verify that variables are captured and actions execute correctly.
4
Publish to your channels
With one click, activate the flow on WhatsApp, your website, SMS, and Email. One flow, all channels, simultaneously.
5
Manage from the CRM
All users are automatically registered. Review history, captured variables, and metrics from the CRM dashboard.
Transparent pricing
The perfect plan
for your business
Start for free and scale when you need to. No contracts, no surprises.
Monthly
Yearly
Save up to 20%
Free
Get started with chatbots. Perfect for testing and personal projects.
$0
Forever · no credit card
Start for free →
Includes
-
✓
1 chatbot
· 20 nodes
-
✓
0 agents ·
100 contacts
-
✓
50 conversations/month
-
✓
0 AI tokens/month
- ✓Web Chat
- —WhatsApp / SMS / Email
- —CRM & Analytics
Basic
$25
$250
per month
billed annually
Get Started →
Includes
-
✓
2 chatbots
· 50 nodes
-
✓
1 agents ·
2K contacts
-
✓
1K conversations/month
-
✓
0 AI tokens/month
- ✓Web Chat
-
✓
WhatsApp 2K/mo · Email 2K/mo · SMS 100/mo
- —CRM & Analytics
🔥 Most Popular
Pro
$59
$590
per month
billed annually
Get Started Now →
Includes
-
✓
3 chatbots
· unlimited nodes
-
✓
1 agents ·
5K contacts
-
✓
5K conversations/month
-
✓
100K AI tokens/month
- ✓Web Chat
-
✓
WhatsApp 5K/mo · Email 5K/mo · SMS 250/mo
- ✓AI Assistant
- —CRM & Analytics
Enterprise
$99
$990
per month
billed annually
Get Started →
Includes
-
✓
10 chatbots
· unlimited nodes
-
✓
10 agents ·
10K contacts
-
✓
25K conversations/month
-
✓
500K AI tokens/month
- ✓Web Chat
-
✓
WhatsApp 25K/mo · Email 25K/mo · SMS 1K/mo
- ✓AI Assistant
- ✓CRM & Analytics
Add-ons
Custom Add-ons
Extend your plan's limits by paying only for what you use. Available on paid plans.
👤
Extra Agent Seat
Add one more live agent to your team.
$9
/month per unit
📱
Extra WhatsApp Number
Connect an additional WhatsApp Business number.
$15
/month per unit
🤖
Extra Bot Slot
Create one more chatbot flow.
$5
/month per unit
🧠
Extra 100K AI Tokens
Add 100,000 AI tokens per month.
$12
/month per unit
👥
Extra 2,000 Contacts
Increase your CRM contact limit by 2,000.
$8
/month per unit
💬
SMS Pack (500 messages)
Add 500 outbound SMS messages per month.
$20
/month per unit
💾
Extra 100MB Storage
Add 100MB of file and knowledge base storage.
$5
/month per unit
Start today
Take your customer support
to the next level
bruknow has a free-forever plan and plans that scale with your business. No contracts, no surprises.